Privacy Policy

Last updated: 01/02/26

This Privacy Policy explains how INHOUSE Property Group Limited ("we", "us", "our") collects, uses, stores and protects your personal data when you visit our website or engage with our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company name: INHOUSE Property Group Limited
Email: info@inhousepropertygroup.com

We provide property-related services including, but not limited to, sales, lettings, property management, renovations and interior design services.

We may collect and process the following types of personal data:

• Name
• Email address
• Telephone number
• Property address or details
• Information provided via enquiry or contact forms
• Correspondence records (emails, messages, phone notes)
• Technical data such as IP address, browser type, operating system and website usage data

We only collect personal data that is necessary and relevant to the services we provide.

We collect data in the following ways:

• When you fill in forms on our website
• When you contact us by email, phone or social media
• When you instruct us to provide services
• Automatically through cookies and similar technologies when you use our website

We use your personal data to:

• Respond to enquiries and communicate with you
• Provide and manage our services
• Arrange viewings, valuations or consultations
• Manage lettings, sales or renovation projects
• Improve our website and services
• Comply with legal and regulatory obligations
• Maintain internal records

We will never sell your personal data to third parties.

Under UK GDPR, we rely on the following lawful bases to process your data:

• Consent – where you have given clear permission
• Contract – where processing is necessary to perform a contract with you
• Legal obligation – where we must comply with the law
• Legitimate interests – where processing is necessary for our business operations and does not override your rights

We may share your data with trusted third parties where necessary, including:

• Professional advisers (e.g. solicitors, accountants)
• Contractors, suppliers or service providers involved in your project
• IT and website service providers
• Lettings, referencing or compliance partners (where applicable)

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

We have appropriate technical and organisational measures in place to protect your personal data from unauthorised access, loss, misuse or disclosure.

Access to your personal data is limited to those who need it for legitimate business purposes.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting or reporting requirements.

When data is no longer required, it will be securely deleted or anonymised.

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

Our website may use cookies to enhance user experience and analyse website traffic.

You can control or disable cookies through your browser settings. Further details can be found in our Cookie Policy (where applicable).

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: info@inhousepropertygroup.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

ICO website: https://www.ico.org.uk